The Project Management Academy Blog
Get the latest industry news, trends and insights you need to be the most effective Project Manager.
Sabina Nawaz’s article “In Times of Crisis, a Little Thanks Goes a Long Way“, which was published this week on HBR.org, is a great reminder of the need we all have to be appreciated.
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Remote teaming is not a new concept but physical distancing restrictions have forced many project managers who had never previously worked with teams of dispersed team members to quickly adapt. While this transition might create a few hiccups with a well established team it will be much more challenging when we are working with teams whose members have never worked together. In such situations, the forming, storming and norming phases can take much longer than it was with the “old normal” but your key stakeholders are unlikely to accept prolonged delays in the team becoming productive.
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COVID-19 is like that car accident just up ahead which you know you shouldn’t be focusing on while driving, but which draws the attention of all around it. After doing a number of articles related to the pandemic, I’d planned to write about something completely different, but as my weekly blogging time drew near I realized that there was (at least) one more topic I needed to write about.
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The January 2020 issue of PM Network provide a case study for one of the 2019 PMI Project of the Year finalists, the Société de transport de Montréal’s (STM) eight-year project to modernize the underground Montréal rail system. I have a soft spot in my heart for this system, having spent most of my formative years in Montréal and having been a frequent user of its services while commuting to university and my first job. I always found it to be a clean, safe, efficient and reliable method of getting around the city. As such, it was a bit of a surprise for me to read about the operating challenges faced by the STM in recent years and the anticipated growth projections, both of which were the impetus for this ambitious project.
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It is a common challenge for anyone who has managed projects for a meaningful amount of time. One or more of your key stakeholders who are integral to the successful completion of the project appears unwilling to engage as expected. It could be the project sponsor who ignores your pleas for assistance with a project issue, the functional manager who turns a blind eye to your requests for staffing support or the executive who never seems to have the time to review and sign off on a key deliverable.
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Inspection and adaptation are two of the pillars of the Scrum framework but all agile methods recognize the wisdom of Deming’s Plan-Do-Study-Act cycle.
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