If you are familiar with the 1999 movie “The Matrix,” the protagonist Neo is given a choice of the red pill or the blue pill and learning more about the reality of his existence. Project Managers may not be saving all of humanity from an evil software program like Neo, but they do need to make choices and navigate complicated situations. You need to know the different in matrix and functional organizations because it directly impacts how project teams are formed, supported, and work is tracked.
Search for the word “matrix” in the Project Management Institute (PMI.org) database, and you’ll find search results from 1977, 1985, 1992, 2006, and beyond; the concept is not new and in fact, is more prevalent today than ever.
The formation and permanence of a team has a direct impact on how a Project Management can guide the work. The matrix setting allows “for impermanent project structures that co-existed with relatively permanent functional structures” which allows for timely response to business needs and also means that every team member has at minimum two managers.
Work assignments and priorities given by the project manager in the Matrix structure are driven by the project itself, not the organization. The project manager is focused on the goals, budget, timeline, and resources within the context of the project. However, the functional managers can also make assignments to the same employees who are on project teams. Thus, the project manager and functional manager share responsibilities in the matrix organization.
When the matrix organization has been optimized, meaning everyone understands how work and information flows within it, project managers benefit in many ways including:
Some organizations struggle to embrace the matrix structure, or individual managers are resistant to what they perceive as a threat to their power. In the weak matrix organization, project managers and teams will face challenges such as:
Project managers are never ones to walk away from a challenge. Understanding the opportunities and pitfalls of the organizational structure enable you to make more informed decisions and foster productive professional relationships.
Project managers combine their knowledge of the organizational structure with their leadership skills, emotional intelligence skills, communication skills to manage work. Use these tactics to enhance your project team’s ability to enjoy success in the matrix structure:
Matrix organizations enable efficiencies but only when the employees are able to truly collaborate and communicate.
Consider these Project Management Academy classes to enhance existing skills and grow new ones to ensure your success in the matrix environment:
As a profession, project managers embed continuous improvement in their work and their own skills. To that end, project managers can thrive and can realize great successes when they have the skills to manage within any organizational structure.